Zynofus Technologies is a fast-growing software company located in Chennai whichprovides holistic software solutions.
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Chat bots & AI- powered Assistants
Chat bots & AI- powered Assistants
Chatbots are the most growing part of future technology A chatbot is a software application of AI (Artificial Intelligence) that can stimulate the conversation with a user through various messaging apps, mobile apps, or through telephone. It’s one of the AI technologies which helps to simplify the conversation between humans and computers. In this trending technological era, it also has another name called “Virtual Assistants”.
The process is of online chat conversation via text or text to speech, by providing the direct with human agents. They are used in dialog systems for various aspects such as customer service, request routing, or information gathering. In some chatbots, applications use a wide range of extensive word classification processes, natural language processors, and sophisticated AI and in various applications, they simply scan for general words and general responses.
CHATBOT
"It can be simply defined as “Conversation Agents”
CHATBOT: A chatbot is a software application of AI (Artificial Intelligence) that can stimulate theconversation with a user through various messaging apps, mobile apps, or through telephone. It’s one of the AI technologies which helps to simplify the conversation between humans and computers. In this trending technological era, it also has another name called “Virtual Assistants”.
A chatbot is a software application of AI (Artificial Intelligence) that can stimulate theconversation with a user through various messaging apps, mobile apps, or through telephone. It’s one of the AI technologies which helps to simplify the conversation between humans and computers. In this trending technological era, it also has another name called “Virtual Assistants”.
The chatbots work based on two criterias
User Request analysis
This is the initial task performed by analysing the user requests by identifying the user intents and extracting the external entities.
Responses from user
When the user input matches then the interaction between them is triggered and it means what the bot needs to reply to the query. The response can be in simple text,image cards, and many more.
CHATBOT’S MAJOR FEATURES
- Integration with CRM platforms
- Emotionally intelligent capability
- Must Provide Faster Solutions
- Must have targeted purposes
- Keep Simple – Chat bot
- Easy User friendly –Chat bots
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